Business Writing Fundamentals

DESCRIPTION

This two-day course provides a solid platform from which to build more specific written communication skills. The course will help trainees understand the impact their written communication has on influencing colleagues, subordinates, superiors, customers and suppliers, while increasing the speed of completing tasks. The selected modules take the trainees through a step-by-step approach that is easy to follow and also very practical by including sample emails and reports that are relevant to business scenarios. This program is ideal for business professionals of any non-native English background.

Each module is based on the ClarkMorgan TAPE methodology, which ensures that trainees are guided as they practice the new skills, and are evaluated before moving onto the next module.

CLIENTS

TESTIMONIALS

This course had a lot of great practical advice and skills. Overall it was very good and I highly recommend it to others.

Liu Xiaoping

Air Liquide

ClarkMorgan Business Writing Training in Asia Pacific
2014-07-30T14:02:40+00:00

Liu Xiaoping

Air Liquide

This course had a lot of great practical advice and skills. Overall it was very good and I highly recommend it to others.

It’s the best training I’ve experienced and I highly recommend this course to anyone needing to communicate effectively across multiple cultural and geographic locations.

Stanley Wang

ARM Consulting

ClarkMorgan Business Writing Training in Asia Pacific
2014-07-30T14:03:17+00:00

Stanley Wang

ARM Consulting

It’s the best training I’ve experienced and I highly recommend this course to anyone needing to communicate effectively across multiple cultural and geographic locations.

It’s not only a business writing training, but will also help you make decisions and to take appropriate action. This was a very good course for me, and I highly recommend it.

Pan Xuefeng

ARM Consulting

ClarkMorgan Business Writing Training in Asia Pacific
2014-07-30T14:06:53+00:00

Pan Xuefeng

ARM Consulting

It’s not only a business writing training, but will also help you make decisions and to take appropriate action. This was a very good course for me, and I highly recommend it.

The trainer is full of passion and attracted everyone's attention from beginning to the end.

Wang Chao

Henkel

ClarkMorgan Business Writing Training in Asia Pacific
2014-07-30T14:04:03+00:00

Wang Chao

Henkel

The trainer is full of passion and attracted everyone's attention from beginning to the end.

I like the training very much and the trainer has a lot of life experience that was shared during the two-day training course.

Liu Jiangning

ARM Consulting

ClarkMorgan Business Writing Training in Asia Pacific
2014-07-30T14:01:43+00:00

Liu Jiangning

ARM Consulting

I like the training very much and the trainer has a lot of life experience that was shared during the two-day training course.

DAY 1

DAY 2

Ten E-mail Commandments Ten Email Commandments
To identify the fundamental rules of email communication.
Direct Vs Indirect Language Direct vs Indirect Language
Understand when and where it is appropriate to use direct language and adjust one’s approach based on the content and recipient of the message.
Understanding Written Impact Understanding Written Impact
Improve the impact of their written message on the reader.
Creating Your Own Message Structure Creating Your Own Message Structure
To write a clear and coherent message based around one key point.
From Immature to Professional Language From Immature to Professional Language
Use language that is suitable and corresponds to their position and language ability while demonstrating professionalism.
Structuring Your Business Writing With PDA Structuring Your Business Writing with PDA
Apply the PDA approach of communications to their written messages in order to save time and present information in a logical structure.
Starting With the End in Mind Starting with the Goal in Mind
Clearly think through their intentions and devise a goal and direction in accordance with their intentions.
Positive Language Positive Language
Use positive language which easily builds rapport and creates a stronger more influential tone.
Clearly Expressing Details Clearly Expressing Details
To use the SMO system to increase understanding.
Handling Written Complaints Handling Written Complaints
Reply to written complaints using a structured approach that builds confidence and pro-actively handles the issue.
Writing Concisely Writing Concisely
Express their meaning in the most efficient manner.
Email Aesthetics Email Aesthetics
Improve the visual appeal of their emails to make them more readable.

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