Archive for the ‘Carl White Insights’ Category

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  Is the Customer Truly at the Heart of Your Business? – Carl White

  Aug 13, 14 • 2495 Views • Carl White Insights, ClarkMorgan Insights, Sales and Negotiations Insights • Carl White • Comments Off on Is the Customer Truly at the Heart of Your Business? – Carl White

  DOES YOUR COMPANY TRULY HAVE THE CUSTOMERS’ interest at the heart of its business, or do your leaders simply pay it lip service? Carl White, Group Brand Director for CXINLAW, highlights how one of his suppliers got customer service seriously wrong – and paid the price of losing business. Carl warns that if a business doesn’t...