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Consistency Reduces Fear of Change – Gavin Nicholson

Oct 21 • ClarkMorgan Insights, Gavin Nicholson Insights, Management and Leadership Insights • 5233 Views • 3 Comments on Consistency Reduces Fear of Change – Gavin Nicholson

TRUST IS VITAL TO SUCCESSFUL CHANGE, but ‘trust’ is not as simple as people believing in you or you doing the right thing by others. Rather, it has five elements integrity, openness, competency, empathy, and consistency. In this ClarkMorgan Insights video, Gavin Nicholson focuses on one element of change management – consistency – and how it was used successfully to overcome the fear of one of his employees during a merger of departments.

Gavin Nicholson’s career began in the police force as a detective in New South Wales, Australia. This experience led him into the corporate world, focusing on investigations into fraud, code of conduct, and general short falls in management. Today, Nicholson is a senior lecturer at Victoria Universities in Melbourne, Australia.

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3 Responses to Consistency Reduces Fear of Change – Gavin Nicholson

  1. E. Shields says:

    Change management is tough and even more so in Asia, where the last 15 years has only been positive growth. A lot of staff in China and SEA don’t know how to adapt to a downward trend, and so managers need to be especially skilled in maintaining morale. Thanks for your insights Gavin.

  2. David says:

    I love the fact that Vivian’s most concerning issue was moving desks! This highlights the importance on uncovering hidden emotions when dealing with change.

  3. Stubbsy says:

    I enjoyed this ClarkMorgan Insight. Got me thinking about building trust in my own organisation.

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