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Working Globally


Today’s teams are working virtually, with team members located around the world and in different time zones. It is no surprise that many employees feel isolated, unsupported, and engagement levels are low.

This one-day Working Globally course will equip trainees with strategies for communicating effectively with peers from different cultures, develop their influencing skills, and ultimately build empowerment. All five modules are designed by expatriates who have been living and working internationally and who understand first hand the challenges of working globally.

All five modules in this program are based on ClarkMorgan’s TAPE methodology, ensuring trainees practice the techniques and are evaluated by the trainer before moving to the next skill.



This training greatly improved my communication skills with my colleague and clients in the United Kingdom and also improved my professional skills for my daily work.

Will Xu


The training is very good for our daily work and life when we are working within a Western working environment. The trainer was knowledgable and fun and I recommend this training highly.

Dominique Zhang

PwC China GDC

This course was very useful to help me to have a good way to communicate with clients, including both Europeans and Australians.

Lisa Zhang

Li & Fung

I learned more knowledge about proper communication skills, which will assist me in my daily work with our US colleagues.

Jasmine Wang


1 Day

Communication Challenges with Working Globally Communication Challenges
The module looks at nine communication challenges when working globally and managing remotely.
Distance and Isolation when Working Globally Distance and Isolation
Physical and mental distance play a part in working globally. Today, it is not uncommon for line managers to be located in far-flung locations, and the physical colleagues within the office to be part of completely different teams. This module deals with this modern day phenomenon as well as the time zones that separate the workplace.
Cultural Differences with Working Globally Cultural Differences
Today, it is not uncommon for line managers to be located internationally and office colleagues to be in different teams. This module focuses on tactics for overcoming this feeling of isolation.
Building Trust and Relationsips when Working Globally Building Trust and Relationships
Trust is built with integrity, openness, competency, empathy, and consistency. Demonstrating these values remotely can be challenging, but not impossible. This module builds a process for developing trust when working globally.
Technology Barriers with Working Globally Technology Barriers
This module helps identify the preferred communication format of your recipient to ensure a message is understood when working globally.