Powerful communication skills will help set you apart from the rest. They are essential on a day-to-day basis in situations ranging from negotiating and team building, interviews, to taking part in sales meetings. Whether around the dinner table with a group of friends or the boardroom table with fellow executives, communication skills provide the bridge between having something to say and making that contribution effectively. Effective communication skills can certainly fast track your career.
This highly interactive program will give you the skills to allow you to fully develop your communication messages, help you begin to influence key decision makers inside and outside of the company, develop negotiation styles, and project the right message through a range of verbal, non verbal and visual techniques.

Who should attend: Any employee who has to communicate with foreign bosses as well as executives who need to persuade and influence others around them. All managers who need to lead and present training courses.

DAY ONE

Planning the message

- Identifying your own purpose
- Understanding your listener
- Creating a storyline

Delivering the message

- Stating reasons and consequences
- Using verbal and non-verbal techniques
- Speaking with confidence
- Turning lacklustre messages into assertive ones
- Changing questions into powerful statements
- Using funneling techniques to identify listeners’ needs

Visual messages

- What is image
- Building on the image
- Power dressing and appropriate image

DAY TWO

Communication structures

- Expressing your ideas
- Agreeing and disagreeing techniques
- How to influence people around you

Networking

- Breaking the ice and small talk techniques
- Working a room skillfully
- Using anecdotes effectively
- Leaving a conversation gracefully
- Following up meetings

Negotiation skills

- Understanding the needs of others
- Setting out your goals
- Making offers
- Reaching agreements