This highly interactive program will focus on how to make training ‘come to life’. It will include creating the right learning environment, understanding how people like to learn, how to increase participation, improve discussions, role plays and demonstrations.

During this workshop you will also teach a lesson to a partner and get feedback on your natural teaching style. After going back to the office, you will have renewed confidence in delivering training and have enhanced skills to build stronger rapport with your trainees.

If your job involves presenting, training, conducting seminars, or even delivering information to your staff, this program will be extremely valuable. This is an opportunity not to miss and an invaluable skill that will benefit you throughout your career.

Introduction to Training

- Teaching / learning theory
- Creating the right learning environment
- Choosing the right facilities
- Understanding diversity in the training room
- Understanding your teaching style
- Starting off on the right track

Training Resources / Tools

- Selecting appropriate methods
- Choosing the right pace
- Sequence methods
- Extra resources and emergency situations

Training Techniques

- Overcoming nervousness
- Effective delivery styles
- Increasing participation
- Making discussions effective
- Using role plays to learn without intimidating
- Different questioning skills
- Active listening

Audio Visual AV techniques

- Advantages/disadvantages of AV
- Developing PowerPoint presentations
- Delivery of visual presentations
- Psychology of different colors
- AV back up

Feedback and Evaluation

- Getting feedback from students
- Delivering feedback from trainer to participants
- Designing and using evaluation forms
- Evaluating the training and improving next time

Handling Difficult Issues

- Handling difficult behaviour in the training environment
- Overcoming resistance to learning
- Understanding why training fails
- Successful training criteria