Powerful communication skills will help set you apart from the rest. They are essential on a day-to-day basis in situations ranging from negotiating and team building, interviews, to taking part in sales meetings. Whether around the dinner table with a group of friends or the boardroom table with fellow executives, communication skills provide the bridge between having something to say and making that contribution effectively. Effective communication skills can certainly fast track your career.
This highly interactive program will give you the skills to allow you to fully develop your communication messages, help you begin to influence key decision makers inside and outside of the company, develop negotiation styles, and project the right message through a range of verbal, non verbal and visual techniques.

Who should attend: Any employee who has to communicate with foreign bosses as well as executives who need to persuade and influence others around them. All managers who need to lead and present training courses.

DAY ONE

Understanding Your Work Environment

- Open discussion and brainstorm
- Guanxi - Building relationships from an international perspective
- Making a great first impression
- Mastering the work runway

 

Etiquette in Social Skills

- Understand the company culture
- Personal space versus working space
- How to avoid international taboos and initiate small talk
- How to network with international colleagues
- How to mirror to put your colleague at ease and show understanding

DAY TWO

Meetings Etiquette

- Understanding international expectations of all meeting participants and controllers
- Holding a professional meeting
- Clarifying ambiguous messages to ensure understanding

 

Teleconference etiquette

- Note taking and time keeping in a business environment
- Understanding proper teleconference etiquette
- Dos and Donts in a teleconference
- How to read between the lines and understand the speaker's true meaning