Functional Skills

OVERVIEW

To perform in individual departments staff need to develop their functional skills. These courses are focused on specific job functions and are tailored to build specific competencies that allow a department to excel. Each program includes selected TAPE modules, that improve learning and retention, by focusing on learning styles of trainees. Each TAPE module includes examples of the skill in action, and allows trainees to practice – individually, in pairs and in small groups.

VIDEO INSIGHTS

ARTICLES & POSTS

TRAINERS

(English)

(Mandarin)

Jamie Dixon

Jamie Dixon

Patrick McDonald

Patrick McDonald

COURSES IN THIS SERIES

 

     Customer Service Fundamentals 1 Day
     Interview Skills 1 Day
     Project Management 2 Days
     Project Planning 0.5 Day
     Project Risk Management 0.5 Day
     Train The Trainer (TTT) 2 Days

 

 

FUNCTIONAL SKILLS CASE STUDIES

Wanda
Wanda

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