IN SALES AND CUSTOMER SERVICE “Chance favours the prepared mind”, says Trent Leyshan, quoting from Louis Pasteur. Trent also quotes the management axiom, “Preparation is paramount to perfect performance”, but he doesn’t just focus on product knowledge. Preparation is about a tested process that allows your sales people to get to a higher state.
Trent Leyshan is also known as the ‘Naked Salesman’ due in part to his book, by the same name, and his unique marketing approach (standing in his underwear on the main street of Melbourne, Australia). In 2013 Trent published his second book, titled ‘ Outlaw: Fight for Your Customers and Sell Withouth Fear’.