THERE IS A DIRECT LINK BETWEEN ENGAGEMENT and productivity. Happier staff put more effort into their role, as well as show ‘ownership’ in the job that they do. No where is this more important than in China – the world’s manufacturing centre.
In this Insight, Kevin Liu, Lean System Director for Luxottica, highlights how simply investing in building engagement can dramatically improve the quality of the output – in this case sunglasses. Luxottica’s best known brands are Ray-Ban, Persol and Oakley. It also makes sunglasses and prescription frames for a multitude of designer brands such as Chanel and Prada, whose designs and trademarks are used under license. Luxottica also makes sunglasses branded Giorgio Armani, Burberry, Stella McCartney, Versace, Vogue, Miu Miu, Tory Burch, and Donna Karan.