When task focused, switch gears to direct language – Patrick McDonald

Mar 20 • ClarkMorgan Insights, Communication Skills, Communication Skills Insights, Patrick McDonald Insights, Trainer Insights • 6377 Views • No Comments on When task focused, switch gears to direct language – Patrick McDonald

Cultures that use excessive indirect language should be careful when involved in providing information or undertaking tasks. The result can be ambiguous information and confused parties. Patrick McDonald, Head of Projects at ClarkMorgan Ltd., discusses how the clash of direct and indirect language can amount to frustration in the workplace, particularly in China.

ClarkMorgan Ltd is a learning and development company with offices in Beijing, Shanghai and Shenzhen. The company was formed in 2001 and now services over 80% of the Fortune 500 companies based in China.

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About the Author: Patrick McDonald

Patrick first moved to China in 1998 and joined the ClarkMorgan team in 2004, making him one of ClarkMorgan’s most experienced China-centric trainers. His trainings are illustrated with stories and anecdotes from his past experience that bring the interaction alive for his trainees, while also tailoring the training to the specific needs of the trainees and company. Patrick holds an MBA specialising in International Business and a Project Management Professional (PMP) certification from the Project Management Institute. He studied Industrial Psychology, Cultural Anthropology, and East Asian Studies from Loyola University – Chicago. Patrick married a Chinese woman and has a nine year old son.

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