Training designed around real business situations
The strongest ClarkMorgan programmes start with the work itself: the conversations, decisions, presentations, client meetings and leadership moments participants actually face.
In their words
“We want to thank ClarkMorgan for delivering an excellent experiential training program, the Quest for Gold Mountain, at our annual executive conference. We highly recommend this program to anyone who needs a trainer/facilitator with a positive attitude and a wonderful teaching style.”
“Our China team had a great experience with the presentation training provided by Curt Mabry of ClarkMorgan. The training was very professionally delivered, interactive, and enjoyable with a lot of fun. More importantly, the results were very visible and greatly appreciated by our global leaders.”
“ClarkMorgan is a trusted business partner to me, especially Xixi who has been providing a professional and best-class service to me during our cooperation and never complained even when I often bothered her in the late evening or during the weekend for work! Their customer-orientated attitude and support makes ClarkMorgan one of my favourite learning partner.”
“I was so impressed by his structured approach to the sales process. His training is engaging, China-centric, and very practical. I would strongly recommend him for sales trainings.”
“The content was extremely practical, and I am teaching it to my team now.”
Selected programmes
Thirteen programmes, each with the challenge, what we designed and the result. Some client names are withheld.
ALPLA: Bridging the leadership gap in China
An Austrian packaging manufacturer with plants across China.
A 14-day management development programme in four sessions, built around ALPLA's values and delivered to three groups in English and Mandarin.
Read the full case study →Bank of China: Developing international capabilities in Chinese leaders
One of the largest state-owned commercial banks in China.
A five-day Managing Culturally Diverse Teams programme for 75 managers, which also helped HR identify high-potential candidates for posts abroad.
Read the full case study →Luxottica: Building a global feedback culture
The world's largest eyewear company, with retail, wholesale and manufacturing in China.
A three-stage feedback programme, from senior leaders to train-the-trainer, reaching more than 1,000 employees in Shanghai, Hong Kong and Dongguan.
Read the full case study →Werfen: Training the ability to manage change
A family-owned in vitro diagnostics company expanding quickly in Asia Pacific.
A customised two-day change management workshop for senior managers in Beijing, delivered in English and Mandarin. It became an annual event.
Read the full case study →Texas Instruments: A graduate performance programme for China
A global semiconductor company that develops its own talent.
Delivery of TI's graduate performance programme for new hires in China, won in a four-way tender and extended after a successful pilot.
Read the full case study →AkzoNobel: Creating global presenters
One of the world's largest paints and coatings companies.
A two-day presentation skills programme for employees from finance, purchasing, research and sales. The trainer scored 4.48 out of 5.
Read the full case study →Comprehensive Leadership Development Program
A leader in the PCB technology and manufacturing industry, with more than 3,000 staff in China.
Challenge: Rapid growth meant many newly promoted and newly hired managers. The goals were to build a consistent leadership and management culture across departments and prepare managers to lead their teams to business results.
What we designed: A one-year programme for 35 managers in three parts: leading self (self-assessment, one-to-one feedback, time management), leading the team (DISC, a 4-day Leadership and Management Essentials programme, problem solving) and leading the business (HR and finance for non-specialists, advanced project management), closing with team building and a final presentation from each manager.
Result: Participants applied each session through post-training assignments in their daily work. Client feedback was extremely positive regarding extensive behaviour change.
Read the full case study →Download the case study (PDF) →
High Impact Presentations
A world-class telecommunications and information operator in Hong Kong, launching 5G services.
Challenge: Prepare a team of "5G Ambassadors" to present the company as a technology company, not just a mobile service provider.
What we covered: A strong opening; audience analysis with the 3 P's (People, Purpose, Payoff); structuring with emotional impact; delivering compelling experiences; slide design and virtual presentation; handling challenging questions.
Result: Ambassadors built a more credible presence, learned to avoid over-technical content and match it to the audience, and felt confident and well prepared to present in public.
Read the full case study →Download the case study (PDF) →
Strategic Negotiation Skills
An international transport and logistics company headquartered in Austria, with around 8,000 employees in 35 countries.
Challenge: Managers regularly negotiate with many parties to keep logistics services flawless, and needed to define their strategic position and plan negotiations.
What we covered: Negotiation style, the Harvard method of preparation, building rapport, stakeholder values and win/win outcomes, a negotiation toolkit, calibration, great questions using the Meta Model, and practice at the negotiation table.
Result: Through a highly interactive, learn-by-doing workshop, participants improved quickly, learning to evaluate situations objectively and focus on interests rather than positions.
Read the full case study →Download the case study (PDF) →
Value-added Sales Workshop
A global leader in IT and networking solutions.
Challenge: Move experienced sales people from meeting demand to creating demand through insight selling, with a new focus on selling hardware, software and services.
What we covered: Value-added selling and attitude, identifying buying influences, call preparation, the first meeting, qualifying needs, positioning solutions, closing and negotiation, and follow-up to ensure successful implementation.
Result: A market-proven value-selling approach that helps sales people express product value in the client's terms, tailor their pitch to the client's needs and close the deal.
Read the full case study →Download the case study (PDF) →
Business Writing
A global information technology company serving telecoms, finance, government, energy, manufacturing and other sectors.
Challenge: Improve the effectiveness of reports, proposals and emails in English across a global, intercultural organisation.
What we designed: Core principles and three levels of linguistic competency; structures for the most-used business documents; correcting participants' own real work samples; and templates to streamline their most common reports.
Topics: People, Purpose and Payoff; the 3Cs (clarity, conciseness, credibility); the PDA email structure (Purpose, Details, Action); specific, confident and positive language; saying no and pushing back professionally.
Read the full case study →Download the case study (PDF) →
Innovation in Leadership Teams
A large international information technology group known for innovation.
Challenge: Managers relied on their own experience and individual contribution, and team members were reluctant to share ideas. The L&D team needed a practical way to help leaders clarify their role in innovation and drive innovative teams.
What we designed: Pre-workshop design with key stakeholders using real cases; each delegate led their own round of ClockWise on a real issue or opportunity.
Result: Every participant left with an actionable ClockWise Innovation Plan to review with their manager and team, supported by a post-workshop report and follow-up consultation.
Read the full case study →Download the case study (PDF) →
Team Building
A Japanese automobile manufacturer with manufacturing bases in 20 countries and regions.
Challenge: A team event for 120 staff to strengthen cross-functional understanding and promote shared values and a common business goal.
What we designed: A one-day event run by two experienced trainers with supporting staff, including the Crazy Color Rainbow Challenge, Metro Ride, Challenge Olympics and the Marble Pipeline Challenge.
Result: Insight into working styles and stronger working relationships, helping the team communicate and cooperate more effectively.
Read the full case study →Download the case study (PDF) →
Talk to us about your team's challenge
We design every programme around the real situations your people face.